If you receive an e-mail stating your request could not be processed, it's usually caused by the WebTrends server not being able to communicate with InterNIC. Try your request an hour or so later.
If you receive an e-mail stating your user name or password are incorrect, please try resubmitting your request making sure to watch for CaSe.
If you receive an e-mail stating your domain was invalid, it means your domain was either not found in the InterNIC whois, or InterNIC does not have your site pointing to your hosts domain name servers.
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